FAQ

We have an exclusive partnership with the world’s largest Tanzanite mining company, meaning that we can trace every gemstone all the way back to its source. We also cut and polish each tanzanite from the rough, and craft all of our jewelry in house.

Much like other gemstones coming out of Africa, Tanzanite is also prone to illegal and unethical acquiring and marketing. That is why every authentic and legally acquired Tanzanite comes with a Mark of Rarity, a certificate solely provided by Tanzanite International.

One of tanzanite’s properties is that it has a similar hardness to an emerald, but is less brittle. In order to preserve its beauty, simple precautions should be taken, such as avoiding wearing Tanzanite during activities that inflict excessive wear and tear. Tanzanite is ideally suited to be worn for special occasions in dress rings, earrings, and necklaces.

We are living during what has become known as the 'Tanzanite Generation'; those fortunate enough to already own tanzanite, and those who acquire it in the next decade or so, will be the only first-time owners. Thereafter, tanzanite will become a precious heirloom passed from generation to generation.

Geologists currently estimate that the world’s only known source of Tanzanite will run out within one generation. Those who buy Tanzanite within our time will, therefore, be the last of its first-hand owners. If you want to start investing in Tanzanite, take a look at our latest Tanzanite collection here.

Following the law of demand and supply, Tanzanite is a stone that will increasingly gain value over time. With Tanzanite mines expected to irreversibly run out in the next decade, the scarcity of the stone on the market will only allow it to grow in value as it is passed down through generations.

We are located in New York, New York, and we design all our jewelry in house.

We use either UPS or Fedex Express for all orders worldwide, our normal shipping time frames are 3-7 business days. Please keep in mind during busier timeframes and during holidays, orders may take a few extra days. We will always keep you updated and make it worth your while!

We are proud to now offer free shipping worldwide.

In most cases, you pay all the taxes and duties together with the delivery fee at the checkout. For Russia and the Ukraine you will have to pay custom duties separately upon receiving a package.

If you don’t fall in love with your Tanzanite jewelry, Tanzanite International will buy back your Tanzanite jewelry for 100% of the purchased price, hassle free. Email us at concierge@tanzaniteint.com anytime to initiate this process.

Unfortunately, we don’t give exchanges for any of the jewelry in our collection. But you can ask for a buy back in the form of credit. You will then be able to make a new order for a new item.

For 2 years from the date of purchase, we are happy to take care of your product if damage to the material occurs. Simply contact our Customer Care team to assist.

Please email the following to concierge@tanzaniteint.com for next steps:

• Proof of purchase (required)—order number
• Name, email, and order number
• Attach image(s) of damaged item(s)
• A description of your request

Once they have reviewed your request, you’ll receive a return label to return the damaged item. Once we receive the item, our team will ship the replacement piece.

Please contact contact immediately if you need to change your order. Once we have shipped your order, we are unable to make any changes.